CUSTOMER SERVICE AS IT SHOULD BE
We’re Always at Your Service
Our friendly RoadCrew customer service provide round the clock telephone support for your whole team, 24 hours a day. They are always on hand to give advice or help with any technical questions whether from management, your back-office team or mobile workers.
Your Success is Our Success
We’re passionate about making a big positive change to your business and your bottom line. Through our intuitive and simple to use technology we’re committed to helping you grow your business to its full potential. We know that your success is ours and that’s why we work so closely with every customer before, during and after implementation to embed their systems perfectly.
Installed by our Professionals
Every installation is carried out by our in-house team of accredited engineers. Each and every member of the team is hand picked for their experience, commitment to excellence and attention to detail. They have the expertise of working across the whole fleet, from trucks and tractor units to vans, cars and trailers. We install at a time that suits you with our fast and efficient service.
Training your Team
We train your team until they are 100% confident with their new system. Our interactive and comprehensive training sessions will leave your employees feeling ready to get the maximum benefit and results out of their new solution. Additional on-site training can be arranged as part of our implementation options, plus our quick start guides are the perfect handy reference.
We’re constantly developing our solutions to deliver ever increasing business benefits. As an Orbital Solutions customer, you’ll always benefit from free upgrades and the latest versions of our software.
State of the Art Infrastructure
Orbital Solutions uses the most advanced and state of the art cloud based technology. It means you’ll always get super-fast performance and complete dependability at all times. We’ve partnered with Amazon Web Services, the world’s most trusted cloud platform. They are a truly world class provider and manage mission critical systems for global enterprises including Unilever, Pfizer, Adobe, Siemens, Netflix, AirBnB and Spotify.