In the Back Office
Be alerted to potential failure
Alerting lets you keep your finger on the pulse and respond proactively to prevent failure. A host of occurrences happen daily and threaten to jeopardise the plan; from traffic and urgent unplanned jobs to visits and drops that take far longer than estimated. JourneyWatch directs attention to potential late arrival through alerts, allowing office based teams to update customers and adjust the plan. Alerts can also highlight excessive working time, unauthorised out-of-hours use and safety related concerns such as working time directive and speeding.
Alert on vehicles, web-users or mobile resources
Alerts can be customised to report on multiple factors and occurrences. These are easily created using the JourneyWatch alerts wizard. Alerts can report on vehicles, web-users or mobile resources.